The chances are that if you are reading this, you are already exploring Video Remote Interpretation (VRI). Maybe you’ve already used an interpreter on-site or over the phone and want to explore what VRI can offer. In addition to explaining what Video Remote Interpretation is, this article also discusses when and why you should use it.

How does Video Remote Interpretation work?

For professional real-time language access, Video Remote Interpretation (VRI) is the ideal format. Using VRI, an interpreter is connected with people who require assistance in communicating in different languages, typically at a call center equipped with a headset and video camera.

Virtual Reality Interpretation (VRI) is not to be confused with Over-the-Phone Interpretation (OPI), which interprets telephone conversations between two people at different locations. Please take a moment to know about video remote interpretation.

Today’s Video Remote Interpretation

In comparison with yesterday’s services, VRI today offers a more cost-effective and technologically advanced experience. In some languages, Video Remote is available with broadcast quality and faster connection speeds. The services are often accessible 24 hours a day, 7 days a week, and on a variety of devices. A growing amount of competition has made Video Remote Interpretation more affordable than ever before, making it an ideal solution for organizations of all sizes.

Video Remote Interpretation Costs: How Much Does It Cost?

Typically, VRI charges are based on the number of minutes used. In some cases, interpreters may be required immediately, while in others they may be scheduled in advance. Those who purchase a bulk amount of the service may qualify for discounts if they enter into an agreement with a Language Service provider.

Video Remote Interpretation: When Do You Need It?

Several scenarios would benefit from Video Remote Interpretation:

  1. Limited availability of interpreters When interpreters are not available, VRI can be a viable option.
  2. Languages and dialects that are not available locally or readily accessible can be accommodated via Video Remote Interpretation when a specific language is required.
  3. When you need an interpreter urgently, and there are no interpreters available on site, such as in a hospital, Video Remote becomes a great option.
  4. If American Sign Language interpretation is needed, video remote interpretation is an option. Customers who may be deaf or hard of hearing can benefit from this service.
  5. Multi-party calls are often possible when multiple people need the help of an interpreter. Verify with your language service provider whether VRI calls can accommodate multiple parties.
  6. Distancing measures may be required in the event of world events, such as a health pandemic. Using Video Remote Interpretation allows you to utilize the services of an interpreter without meeting in person.

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